It has been down for three years and it looks shabby and dirty even after washing with the 'official' cleaning products. In 2 or 5 years time it's going to be wrecked. Now have Karndean in hall, kitchen,lounge dining room and bathroom. I have only heard good things about your flooring so I hope I feel the same it was very disappointing having already had the wait months because of lockdown. Thanks so much. The short answer was the people who fitted the floor had used an adhesive trowel that had the wrong gaps between the teeth. The company has expanded significantly since the 90s, and they now have a headquarters in Pittsburg and three showrooms in the United States. I have to say I am not impressed just hope that when the floor is finally fitted I am happy with it. Would you be happy to drop us some contact details and we can discuss this with you in a more details please? Karndean (Flooring Company): 2.7 out of 5 stars from 65 genuine reviews on Australia's largest opinion site ProductReview.com.au. Our email is [email protected]. We are so sorry for the issues you have raised with your floor, could we perhaps speak with you directly on this please? Really transformed the kitchen, will be returning once we come to redecorate other rooms. If you would like to do this, please could you get in touch with us to [email protected] and we can then investigate further. They had good product knowledge and genuinely wanted me to have something I liked which would fit my colour scheme rather than just selling the most expensive.Being able to see real size samples of tiles on the floor and take samples with me to see in my kitchen in different lights, was invaluable.I was also given good advice on choosing a fitter. When my floor was being laid one box of tiles were damaged, the corners had been damaged in transit. Thank you so much for taking the time to share your experience. Had a large area of Karndean Heritage Clifton installed in our hallway last year as part of an insurance claim. We clean it roughly monthly and it still looks great. We had a very cheap laminate in our old house it was down for 18 years and not a mark on it when we sold. We had karndean laid in large open plan living room with access to garden in 2016. Hi Maureen, we are so sorry to hear that one of the boxes was the wrong style and can appreciate your frustration on this. Shame on you Karndean! A couple of scratches which we haven’t yet tried the refresh on. He checked this and took photos and said they would be in touch. Thanks for leaving your feedback after we inspected your floor last year. Could we call you to discuss this a little further please? The service at the showroom was good. when I tried to find the people who fitted it they were nowhere to be found so I contacted Kardean direct. I STILL HAVE THE FLOOR IF ANYONE WANTS PICTURES. We have now had the flooring for 2 months and wouldn’t recommend it to anyone, there’s a lot of scratches and I wouldn’t say it was particularly easy to clean. After a kitchen fire we chose Karndean for our replacement floor. We recently had our kitchen diner completely refurbished and was recommended kardean floor tiles, as we have 2 dogs we needed something pretty hard wearing. We are sorry to hear after a successful trip to our showroom Christine, you have been left feeling this way regarding the order and install of your flooring. This flooring is designed to stand up against wear and tear. We think it would be worth talking to you further on this if possible please, could you contact at [email protected] and we can then speak directly on this please. Although the Karndean floor has been down a while it certainly isn’t scratch fee and now like a previous review we are getting areas of the beige flooring turning a blue green colour. All different styles but mainly the Art Select style which looks realistic and excellent quality. I've had Knight Tile fitted in my Kitchen for a few months now. Ours has a 35 year guarantee hopefully will see us out !! It's great to hear it transformed your kitchen too. Could we perhaps discuss this in a little more detail with you please? If you could drop us your contact details to [email protected] please, we will call you right away. Thank you so much for taking the time to share your experience. With so many poor reviews this is a company to avoid.UPDATE: Having contacted Karndean; sending pictures, purchase invoices, fitting invoices (hoops and hurdle) the outcome is that the scratches are 'Accidental Damage' and therefore not cover by the Lifetime Guarantee. Karndean's expensive care kit does nothing to disguise the damage yet this was the only remedy Karndean's customer service could suggest. At the end of our visit we were given a good number of our chosen examples to put on the floor at home. A very expensive yet disappointing product in terms of durability; many of the new tiles were flawed too. Hi We are considering installing Karndean VG Series, Country Oak in our home. Although it wasn’t cheap we thought it best to pay more for a, what we thought would be, better quality product. We have Karndean flooring in the kitchen and conservatory. We will be replacing the flooring next year and will not be sorry to see it go. Unlike other flooring manufacturers, Karndean Design specializes in producing luxury vinyl planks, and they bring some unique styles to the … Thank you so much for taking time to leave your feedback. So sorry to hear your kitchen refurbishment with your new floor, has left you feeling disappointed. When cared for properly, you can expect it to last 35 years in a domestic setting, much longer than the standard 15–20 years that can be expected for most LVP flooring. Although it wasn’t cheap we thought it best to pay more for a, what we thought would be, better quality product. We were allowed to browse at the huge selection in our own time and then view our chosen samples at the end. I have to say I am not impressed just hope that when the floor is finally fitted I am happy with it. We also spent out on the Karndean starter kit as recommended for maintaining the floor. That's great to hear you've had excellent service from our retail partner too. Nothing seems to clean this away and the entire floor space now looks ridiculous. Initially we were impressed with the floor, it looked great when we first had it done.
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